To do so, a couple of men, posing as American tourists, ask people they meet in the street to help them understand a message left for them by the owners of a hostel. This message obviously contains a lot of homophobic language.
See their reactions of people who remain speechless facing such remarks (English subtitles available):
Spain remains classified as the most LGBT-friendly country in the world according to a ranking by Pew Research. Despite this, 37% of Spanish LGBT people feel persecuted or discriminated, and 57% are insulted.
If you are victims of such acts based on sexual orientation or gender identity, please contact the FELGBT here: http://www.felgtb.org/consultas-y-denuncias/atencion-a-victimas